Delivery to Mainland UK only.
We're passionate about making sure your purchases arrive on time and in pristine condition. At the checkout you can select whether you collect your order from our Portobello Shop or have it delivered. Most orders are delivered within four working days but please say if you require quicker delivery as this can usually be organised. Delivery will be made Monday to Friday between 9:00am - 5.30pm.
Orders up to the price of £200 will attract a single delivery charge of £8.95 provided that goods are being delivered to a single recipient at a single UK delivery address.
Orders over £200 will have FREE delivery provided that goods are being delivered to a single recipient at a single UK delivery address.
All deliveries are made by our own vans or via The Alternative Parcels Company Ltd Couriers.
Deliveries are made Monday to Friday. No deliveries are made on Sundays or Bank Holidays. Orders made over a weekend will be processed on the Tuesday. We can also deliver on Saturday. Please contact us on 0131 669 7716 to arrange a delivery to be made on this service (This cannot be booked through the website, and costs £30 per delivery).
What happens if no one is home to meet the Alternative Parcels Company Ltd couriers?
If no one is home, our courier will either leave a card to say they have attempted delivery, or they will leave the parcel in a safe place or with a neighbour. The calling card will ask you (or your gift recipient) to contact them to re-arrange delivery, or to arrange collection of the wine - whichever is the most convenient. You may find it easier to authorise our courier to leave the order in a certain place. There is a textbox in the shopping checkout where delivery instructions can be left should no one be home to meet the delivery person. Please do let us know if you want our courier to leave your order in a certain spot (e.g. at back door, in shed, with neighbour etc). If a calling card is left it is your (or your gift recipients) responsibility to call the courier within 2 working days, otherwise the wine will be returned to The Fine Wine Company. You can then either collect your parcel from us, or pay our cost price for us to re-deliver (currently £8.95 per dozen bottles, UK mainland).